Drop Shipping

1. What is the Drop Shipping means?

Drop Shipping on Atouchmall, in a word, means we send your orders to your customers directly from our base.


2. How does the Drop Shipping work?

1). Get orders from your customers or clients. 
2). Place the same orders on our site and using your customers' shipping addresses. Please note order comment "drop shipping order" is essential. 
3). We ship the products to your customers directly.


3. Privacy about Drop Shipping

We promise Atouchmall are not mentioned anywhere on the package list. We will not include any packaging material containing our logo/brand/name. It means that your customer base will be completely protected. And we will not give out your customers' information to anyone else except for shipping purpose.


4. Customs and Tax issues for Drop Shipping orders

You are responsible to inform your customers of the import duty rule for their country before placing orders. It is impossible for us to be aware of all import duties and other relevant costs for all countries. To submit any order means you are completely clear about any possible customs, tax and shipping issues in destination custom. AtouchMall is not responsible for products confiscated by the customs in destination countries.


5. Warranty Policy for Drop Shipping

We have 3 or 6 months warranty for most atomizers, mods and starter kits, which enable your customers to send back any defective items for non-human reason to receive a refund. Please note that the refund will not include the shipping cost. You can check our item description for the warranty period carefully before placing the order. You are responsible to provide product instructions for your customers, If you are not able to solve the product problem, you can discuss the issue with us to get our solution.

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